Pause. Check. Protect your money.
Fraudsters rely on urgency and fear. The Safety Centre provides clear, calm guidance to help you navigate risky situations before money is lost.
Think fraud is happening now?
If you suspect someone is accessing your account or you have been tricked into authorising a payment.
- Stop the transaction if you can.
- Contact your bank or payment provider.
- Secure your phone, email and passwords.
- Preserve the evidence.
- Report the incident through your MoneyGuard channel.
Featured guides
Understand the tactics fraudsters use so you can spot them before it's too late.
How to spot a fake bank caller
Banks will never ask you to move money to a 'safe account' or ask for your PIN over the phone.
The delivery text scam explained
Why you shouldn't click on links in SMS messages claiming you have a missed parcel or unpaid fee.
Securing your device against theft
Immediate steps to take if your phone is stolen while unlocked to prevent account takeover.
Understanding SIM-swap fraud
How fraudsters hijack your number to receive your OTPs, and how to tell if it's happening.
The remaining guides are being written. If something has already happened, start here.
